Boss or Organization??

“People don’t leave organizations, they leave bosses.”

I never believed in this statement until recently I met a friend of mine who just couldn’t resist herself from grumbling about her office and the policies that were being followed in there.

After an hour of conversation (rather she speaking and me listening) with her I was able to sum up her problems in the following points:

- The super boss never bothered about asking how the employees were feeling or were they satisfied with the work.

- The seniors acted aloof and bossy.

- Just out of college and the very first steps in the corporate world, she somewhere was expecting some praise for the hard work that she was doing. The concept of positive appreciation was altogether missing from the organisation.

- There were no HR policies in place. Though there was induction training in the beginning, the rules and regulations were different for different people in the organisation.

- Transparency was a phenomenon which could not be seen even with the use of binoculars.

- The work involved more of physical tiredness rather than mental and yet the employees were not being given proper rejuvenation times. The recent case was, she was called down to work even on a Sunday (which used to be the only resting day in the lives of these employees) without even explaining the urgency and the purpose for which they were “ordered” to come.

- To top it all, the pay scale was below market standards. There was no balance between the workload and the pay scale.

Once she was done grumbling or rather venting herself out, her final statement was “I want a switch”

Though she loved the work that she was into and a few of her colleagues whom she was working with were very helpful and genuine people, yet the boss and the super boss made were working tenure a living hell.

Work life balance, grievance handling, employee engagement, job rotation, time management, appraisals, motivators were some of the HR functions that were only read in books.

All this got me thinking...

• I had the chance of working with her during her internship. With her level of zeal, hard work and sincerity, if the boss is unable to keep such employees satisfied, what qualities of a leader or a manager does he have?
• Is turnover (after exceeding the ROIs) that important that it makes the boss forget that he/she is working with humans and not machines?
• Loving the job is equally important to loving your boss. Is this really true? Or can either of the two be sacrificed?
• When every person is different and every person has a different set of factors which motivates him/her, why do the senior level managers forget it?

This small (small for me, life troubling for her) incident of hers, totally made me believe in the saying that people genuinely leave bosses not their organizations.

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